Corporate Responsibility/Sustainability/EHS Dashboard – Measuring Success

Baycroft, John; Wilk, P.E., Lisa
(Capaccio Environmental Engineering, Inc.)

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The high tech / semiconductor industry faces numerous regulatory and voluntary reporting requirements associated with corporate responsibility and sustainability. In addition to aligning programs with key stakeholder expectations, a successful sustainability program is directly related to a company’s ability to identify and measure the “right” performance indicators. Additionally, organizations need to be able to rapidly identify results and respond to key indicators. In a January 2015 benchmark survey report issued by the National Association of Environmental Managers (NAEM), 91% of EHS Managers said that one of their top responsibilities is “reporting to meet internal and external requirements”. Programs need to identify the appropriate trends, leading process metric indicators, and result metrics to monitor and achieve objectives. Additionally, the collection, management, analysis and reporting of this data presents several challenges. Similar information may need to be presented in multiple venues and format, yet must be consistent. Trends must be visible and real-time access to information is necessary for ready-response. Effective and efficient systems need to be in place for planning, reporting, and action. This presentation will review case study examples of specific mechanisms for effectively and efficiently addressing these requirements. This presentation will provide examples of key indicators used by leading high tech /semiconductor companies, and identify important considerations for identifying and tracking metrics. Additionally, the presentation will demonstrate examples of how a unified data management system application using readily available technology can integrate with multiple existing information sources to simplify data collection, validation, management, and real-time reporting. A successful program has its roots in data management. Many companies utilize e-mail, Excel, and Access for data acquisition and reporting. While these are powerful tools, they can cause many risks if not properly controlled and documented. Due to the increasing availability of internal or external cloud or web-based database solutions in the form of custom applications or software suites, many of these risks can be reduced if not abated all together. With the increasing visibility of EH&S performance information to multiple stakeholders, it is imperative that the data be consistent, readily accessible, valid and verifiable. This data is the basis for reports to regulatory agencies, customers, non-governmental organizations, employees and company management. Be on the cutting edge, and learn how your organization can potentially improve the effectiveness of its measurements and tracking to ensure successful results.

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